Please read below to find your User ID.
Once you have your User ID click here to register and login to Citizen Self Service.
To locate your User ID each utility bill has a customer number in the top right-hand corner. The customer number is your User ID number for your online registration. The account number is either your tax roll or utility account number. From the drop-down you must select which account number you are entering.
Please note that payments cannot be made on these accounts through the Town of High River system however you can make payments for tax and utilities through online banking using the account number.
If you are having difficulties or you do not have a utility bill and would like to request your User ID number please email [email protected] to with your address and amount of last bill for verification.
Use the same User ID to renew animal licenses, as you would to view your utilities or property taxes. If you are not currently setup as a utility customer, please email [email protected] and we can create an account for you. Please note, new animal licenses cannot be purchased through the Town’s website, only renewals.
Payment for renewal of business licenses is now available through the Town of High River eServices. User ID’s and account numbers are forwarded to all existing businesses at the end of December. Please note that once you have entered your User ID and account number you must select Business License from the drop-down menu.
If you have not received your renewal notice or are having difficulties please contact [email protected] Please note that new businesses must make application at the Town Office.
The Town of High River offers immediate delivery of tax certificates or searches through our eServices. They can be ordered with a valid credit card or a pre-paid account.
Online tax certificate is $25, Office issued tax certificate is $50. Credit Cards accepted.
ActiveNet – Register and view recreational activities.
Terms & Conditions
All payments for services are in canadian dollars and are due at the time of purchase. The order will be available immediately for download once payment has been processed.
For refund information, or to request one be processed, please contact the Town of High River at (403) 652-2110 or email [email protected] to speak to a representative.
Any personal information the Town of High River may gather via our website is collected under the authority of section 32(c) of the Freedom of Information and Protection Act (FOIP). The information is used solely for what is necessary for system administration, request fulfullment, ensuring customer satisfaction and assessing our information services. Please note: the information is kept only the length of time necessary to fulfull the intended purpose.