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Flood Renewal & Resources

The Town of High River continues to work with the Government of Alberta and our partners to rebuild and recover from the June flood. Residents, business owners and property owners are encouraged to visit this page often for information and news related to flood recovery, mitigation and renewal programs, services and initiatives.

To contact the Renewal Office, call: 403-603-3583 or email: renewal@highriver.ca

Please follow the Town's official Facebook page and Twitter feed for up-to-date information and communications.

For news and updates check out the latest issue of the Town Crier (January 13, 2017)


Click on a topic below to expand:

Flood Mitigation and protection

click here for information: http://hrready.ca/flood-mitigation/

Infrastructure and utilities

Immediately following the 2013 flood, assessments were conducted for surface and underground infrastructure including roads, sidewalks, pathways, sewer lines and water mains. The Town is currently engaged in a multi-year major infrastructure repair and replacement program.

Downtown Reconstruction Program


In the fall of 2013 the Town of High River initiated a Downtown Area Redevelopment Plan (ARP). Aspects of this plan are being used in the restoration of High River’s downtown.

Work includes necessary repairs to underground utilities that were damaged in the flood. Additionally, the Town is taking this opportunity to make streetscape improvements to sidewalks, lighting and landscaping.

For example, Fourth Avenue was designed with a greater focus on pedestrian access and the ability to close the street entirely for special events. Phase 1 of the program was completed in 2014 and Phase 2 in 2015.

Phase three began in the spring of 2016 and focused mainly on:

  • 1 Street S.W. between Macleod Trail S.W. and 4 Avenue S.W.
  • 6 Avenue S.W. between Macleod Trail S.W. and 1 Street S.W.
  • Macleod Trail S.W. between 4 Avenue S.W. and 3 Street S.W.

Any work that is not finished in 2016 will be completed in early 2017. Funding for this project comes from a Long Term Recovery Grant provided by the Government of Alberta.

Wallaceville and Beachwood

Council made a difficult decision in the fall of 2013 to ask the Government of Alberta (GOA) to undertake a buyout program for the neighbourhood of Wallaceville. Given the new dike system and the flow of the Highwood River, it was not possible to protect the Wallaceville area in future high water events.

It will be restored to an undeveloped state which will allow the river to flow more freely. 

All of the 31 properties in Beachwood have been purchased by the GOA under the floodway purchase program. The Town and the GOA are currently discussing options and timing for the removal of buildings and infrastructure from Beachwood.



Disaster Recovery Program (DRP)


Click on a topic below to expand: 

About DRP

Disaster recovery programs (DRPs) provide financial assistance for uninsurable property damage, loss and other expenses.

How it works

Please note: funds are only available to the person who owned the property at the time the flood damage occurred.

Albertans who experienced flood damage in flood fringes can use DRP funds to install flood mitigation measures. Those who undertake approved measures are eligible to receive DRP funds for any future flood that exceeds the 1-in-100 year flood event criteria.

Funds available through the DRP will cover the costs of returning essential property to the functional condition it was in before the disaster happened.

Read more>>

DRP Advocacy Committee

The Town’s DRP Advocacy Committee has been formed in order to help residents obtain flood-relief funding.

The members of the Disaster Recovery Program Advocacy Committee will guide residents and businesses through the processes of DRP, insurance or other funding agencies.

They will also work with town and provincial staff to identify bottlenecks or unmet needs, provide recommendations for improved processes and share information with the community. The committee will also help to address insurance issues and obstacles with other flood-relief funding sources.

Representatives of the DRP Advocacy Committee can be reached via email at drp@highriver.ca

Community Outreach Workers

Community Outreach Workers

Human Impact Services, Town of High River

Community Outreach workers provide information, resources and connections to community and government services, primarily related to flood recovery. They provide support and advocacy related to DRP claims.

DRP Funding Statistics

The Disaster Recovery Program (DRP) for the 2013 southern Alberta floods was the largest in Alberta’s history with more than 10,000 applications received. The Government of Alberta is tracking the status of applications. The statistics below track the number of files closed, the number of applications in progress, and the number of applicants who submitted applications for their file to be reviewed.

Read more http://www.aema.alberta.ca/assistance-and-recovery-support.cfm

Appeals Process

If an applicant disagrees with the final total assistance they receive from the DRP, they can dispute the decision by filing an Application for Review. Prior to filing an Application of Review, the applicant must meet the following criteria:

1. Contact the DRP office at 1-888-671-1111 and discuss your concern with a representative.

2. Ensure that a damage assessment evaluator (through the DRP) has visited the damaged property at least once.

3. Received a written notice of ineligibility or final notice of total assistance available under the DRP.

To begin the appeal process, complete and submit an Application for Review (AFR) to the Managing Director of the Alberta Emergency Management Agency. An AFR is available online at aema.alberta.ca under Assistance & Recovery Support -  or download using the link below. You can also obtain an AFR by calling 1-888-671-1111.

Application for Review

Application for Review Information/Instructions

You will be asked to be specific as to what aspect of your claim you are appealing (entire settlement, building repairs, interior or exterior contents, for example) and include as much new or supporting information as possible in order to help substantiate your request.

For questions or concerns at any time during the appeals process, you can contact the DRP at:

1-888-671-1111 or by email at drp.appeals@gov.ab.ca

Appeals are assigned on a first-filed basis and it is estimated that it will take approximately 6 months from the time you submit until your AFR is completed.

Further details about the appeal process can be found on the Municipal Affairs website.



The DRP Advocacy Committee urges anyone who plans to appeal their settlements after their files have been closed to first FOIP their files so they have all the information the government has. This process is relatively easy, free and takes about 30 days. 

The Freedom of Information and Protection of Privacy Act ("the FOIP Act") provides a formal method of requesting information held by public bodies which is not available by other means.

Request to Access Information form

For more information on this topic, read the FAQ How Do I Make a FOIP Request

Additional Information/Contact

Click here to visit the Government of Alberta DRP webpage for more information

Applicants can contact DRP staff directly at 1-888-671-1111 or drp.info@gov.ab.ca


Town Office

309B MacLeod Trail SW
High River, AB   T1V 1Z5

Phone: 403.652.2110
Fax: 403.652.2396

Bob Snodgrass
Recreation Complex

24hr Info: 403.652.4041
Inquiries: 403.652.4042 

Phone: 403.652.8620
Parent Link Centre

Phone: 403.652.8633

Economic Development

Phone: 403.652.4657
Operations Emergency Numbers
Roads: 403.601.1258
Water & Sewer: 403.652.6353


Bylaw Services
Phone: 403.601.8696
Fire Department
Phone: 403.652.3774
Phone: 403.652.2357
Emergencies: 403.652.2356
Emergency Management
Phone: 403.652.6960