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Flood Renewal & Resources

The Town of High River continues to work with the Government of Alberta and our partners to rebuild and recover from the June flood. Residents, business owners and property owners are encouraged to visit this page often for information and news related to flood recovery, mitigation and renewal programs, services and initiatives.

To contact the Renewal Office, call: 403-603-3583 or email: renewal@highriver.ca

Please follow the Town's official Facebook page and Twitter feed for up-to-date information and communications.

For news and updates check out the latest issue of the Town Crier (November 25, 2016)

 

Click on a topic below to expand:

Flood Mitigation and protection


click here for information: http://hrready.ca/flood-mitigation/

Infrastructure and utilities

Immediately following the 2013 flood, assessments were conducted for surface and underground infrastructure including roads, sidewalks, pathways, sewer lines and water mains. The Town is currently engaged in a multi-year major infrastructure repair and replacement program.

Downtown Reconstruction Program

downtown-streetscape-photo

In the fall of 2013 the Town of High River initiated a Downtown Area Redevelopment Plan (ARP). Aspects of this plan are being used in the restoration of High River’s downtown.

Work includes necessary repairs to underground utilities that were damaged in the flood. Additionally, the Town is taking this opportunity to make streetscape improvements to sidewalks, lighting and landscaping.

For example, Fourth Avenue was designed with a greater focus on pedestrian access and the ability to close the street entirely for special events. Phase 1 of the program was completed in 2014 and Phase 2 in 2015.

Phase three began in the spring of 2016 and focused mainly on:

  • 1 Street S.W. between Macleod Trail S.W. and 4 Avenue S.W.
  • 6 Avenue S.W. between Macleod Trail S.W. and 1 Street S.W.
  • Macleod Trail S.W. between 4 Avenue S.W. and 3 Street S.W.

Any work that is not finished in 2016 will be completed in early 2017. Funding for this project comes from a Long Term Recovery Grant provided by the Government of Alberta.

Expanded downtown parking lot

The Town of High River expanded one of the downtown public parking lots located just north of the Museum of the Highwood.

The new parking area is located east of the existing lot, between First and Centre Streets, on the former Canadian Pacific land that was purchased by the Town in June.

This project adds an additional 18 parking stalls to the downtown and is the first step in the Town’s plan to increase overall parking in the area.

Wallaceville and Beachwood

Council made a difficult decision in the fall of 2013 to ask the Government of Alberta (GOA) to undertake a buyout program for the neighbourhood of Wallaceville. Given the new dike system and the flow of the Highwood River, it was not possible to protect the Wallaceville area in future high water events.

It will be restored to an undeveloped state which will allow the river to flow more freely. 

All of the 31 properties in Beachwood have been purchased by the GOA under the floodway purchase program. The Town and the GOA are currently discussing options and timing for the removal of buildings and infrastructure from Beachwood.

Parks and greenspaces

2015 program

Twenty-five years worth of green spaces and parks projects were remediated and rebuilt in High River in 2015. There are still a few playgrounds to complete, water features to fine tune and general odds and ends to tweak but what an accomplishment! 

  • 33 green spaces & parks re-established
  • Hundreds of boulevards aerated, top dressed, sodded or seeded
  • Benches added and replaced
  • Trees planted, flower beds restored, native plant materials strategically planted
  • Pathways repaired
  • Playgrounds rebuilt and added 

Renewal and parks have worked closely with contractors to restore spaces with a “build it better” mentality – sustainably, ecologically responsible, improved functionality, and financially responsible (both now and for future maintenance). 

What growth and establishment looks like 

While newly planted and restored areas are welcome sights, they will mature and become more beautiful with time. Time is essential to the establishment and aesthetics of new grassed, planted and naturalized areas. All living things take time to grow and mature. The length of time will vary with the species planted and weather conditions. Naturalized areas will take three to five years to reach a fuller look. 

Preventing and controlling weeds 

Preventing and controlling weeds is an important part of building healthy looking communities that everyone can enjoy. You can expect to see more weeds growing than usual over the next year, as past flood waters have resulted in seeds being spread throughout the community. Newly planted areas can also be susceptible to weeds, as is the case on some dikes. As healthy grasses and vegetation grow, the majority of weeds will be choked out. Corrective action has been taken in some circumstances and includes hand pulling of weeds, and limited targeted used of chemicals. It will take time, even years, to reach the substantially weed free environment for our community. Parks is dedicated to maintaining these sites in the coming years and to managing our new environmentally responsible green spaces. All the hard work will be worth it in the end.

2016 program

Work on parks and green space remediation will continue through 2016 as the Town seeks funding or identifies projects.

For more information, please visit the Parks and greenspages page

Health & counselling

High River health resources

Charles Clark Health Clinic

The Charles Clark Health Centre has re-opened at its location at 303 9 Avenue SW. Current patients can once again make appointments by calling 403-652-2929. 

Residents without a doctor are encouraged to visit urgent care at the High River Hospital.

Family and Community Support Services

The FCSS Resource Centre serves as a community hub for resources and support; FCSS is the starting point for accessing community supports and resources and staff are often the first point of contact for community members looking for information, assistance, or support. 

More High River Community Support Services

Mental Health Supports 

High River Free Counselling Centre 

Clients are welcome to drop-in during office hours or book an appointment through the call centre (403) 691-5991.

Unit 101, 122 4 Ave S.W.

Hours of Operation:
Wednesday 10 a.m. - 6 p.m. 
Thursday 10 a.m. - 6 p.m. 
Saturday 9 a.m. - 1 p.m.

Grief and trauma are natural responses to the many losses people experience as a result of a natural disaster.  Although normal, these responses can feel overwhelming. If you would like to receive counselling or mental health support, please view this full listing of mental health supports available>>

 

 

 


 

Disaster Recovery Program (DRP)

The Town of High River continues to work in partnership with the DRP Advocacy Committee and World Renew to assist the many High River residents, businesses and property owners who are struggling to complete their DRP claims and/or appeals related to the June 2013 flood.

Anyone in the process of submitting or appealing a DRP claim is encouraged to visit this page often for information and news related to all DRP matters.  

Town of High River calls on Provincial Government to Finish Job, Fix Disaster Recovery Program as Third Anniversary of Flood Approaches – Read full report here

Click on a topic below to expand: 

About DRP

Disaster recovery programs (DRPs) provide financial assistance for uninsurable property damage, loss and other expenses.

How it works

Please note: funds are only available to the person who owned the property at the time the flood damage occurred.

Albertans who experienced flood damage in flood fringes can use DRP funds to install flood mitigation measures. Those who undertake approved measures are eligible to receive DRP funds for any future flood that exceeds the 1-in-100 year flood event criteria.

Funds available through the DRP will cover the costs of returning essential property to the functional condition it was in before the disaster happened.

Read more>>

DRP Advocacy Committee

The Town’s DRP Advocacy Committee has been formed in order to help residents obtain flood-relief funding.

The members of the Disaster Recovery Program Advocacy Committee will guide residents and businesses through the processes of DRP, insurance or other funding agencies.

They will also work with town and provincial staff to identify bottlenecks or unmet needs, provide recommendations for improved processes and share information with the community. The committee will also help to address insurance issues and obstacles with other flood-relief funding sources.

Representatives of the DRP Advocacy Committee can be reached via email at drp@highriver.ca

Community Outreach Workers

Community Outreach Workers

Human Impact Services, Town of High River

Community Outreach workers provide information, resources and connections to community and government services, primarily related to flood recovery. They provide support and advocacy related to DRP claims.

DRP Funding Statistics

The Disaster Recovery Program (DRP) for the 2013 southern Alberta floods was the largest in Alberta’s history with more than 10,000 applications received. The Government of Alberta is tracking the status of applications. The statistics below track the number of files closed, the number of applications in progress, and the number of applicants who submitted applications for their file to be reviewed.

Read more http://www.aema.alberta.ca/assistance-and-recovery-support.cfm

Appeals Process

If an applicant disagrees with the final total assistance they receive from the DRP, they can dispute the decision by filing an Application for Review. Prior to filing an Application of Review, the applicant must meet the following criteria:

1. Contact the DRP office at 1-888-671-1111 and discuss your concern with a representative.

2. Ensure that a damage assessment evaluator (through the DRP) has visited the damaged property at least once.

3. Received a written notice of ineligibility or final notice of total assistance available under the DRP.

To begin the appeal process, complete and submit an Application for Review (AFR) to the Managing Director of the Alberta Emergency Management Agency. An AFR is available online at aema.alberta.ca under Assistance & Recovery Support -  or download using the link below. You can also obtain an AFR by calling 1-888-671-1111.

Application for Review

Application for Review Information/Instructions

You will be asked to be specific as to what aspect of your claim you are appealing (entire settlement, building repairs, interior or exterior contents, for example) and include as much new or supporting information as possible in order to help substantiate your request.

For questions or concerns at any time during the appeals process, you can contact the DRP at:

1-888-671-1111 or by email at drp.appeals@gov.ab.ca

Appeals are assigned on a first-filed basis and it is estimated that it will take approximately 6 months from the time you submit until your AFR is completed.

Further details about the appeal process can be found on the Municipal Affairs website.

 

FOIP

The DRP Advocacy Committee urges anyone who plans to appeal their settlements after their files have been closed to first FOIP their files so they have all the information the government has. This process is relatively easy, free and takes about 30 days. 

The Freedom of Information and Protection of Privacy Act ("the FOIP Act") provides a formal method of requesting information held by public bodies which is not available by other means.

Request to Access Information form

For more information on this topic, read the FAQ How Do I Make a FOIP Request

Health & Counselling

High River health resources

Family and Community Support Services

The FCSS Resource Centre serves as a community hub for resources and support; FCSS is the starting point for accessing community supports and resources and staff are often the first point of contact for community members looking for information, assistance, or support. 

Mental Health Supports 

High River Free Counselling Centre 

Clients are welcome to drop-in during office hours or book an appointment through the call centre (403) 691-5991.

Unit 101, 122 4 Ave S.W.

Grief and trauma are natural responses to the many losses people experience as a result of a natural disaster.  Although normal, these responses can feel overwhelming. If you would like to receive counselling or mental health support, please view this full listing of mental health supports available>>

Additional Information/Contact

Click here to visit the Government of Alberta DRP webpage for more information

Applicants can contact DRP staff directly at 1-888-671-1111 or drp.info@gov.ab.ca

 

Town Office

309B MacLeod Trail SW
High River, AB   T1V 1Z5
info@highriver.ca

Phone: 403.652.2110
Fax: 403.652.2396

Bob Snodgrass
Recreation Complex

24hr Info: 403.652.4041
Inquiries: 403.652.4042 

FCSS
Phone: 403.652.8620
Parent Link Centre

Phone: 403.652.8633

Economic Development
business@highriver.ca

Operations
Phone: 403.652.4657
Operations Emergency Numbers
Roads: 403.601.1258
Water & Sewer: 403.652.6353

 

Bylaw Services
Phone: 403.601.8696
Fire Department
Phone: 403.652.3774
RCMP
Phone: 403.652.2357
Emergencies: 403.652.2356
Emergency Management
Phone: 403.652.6960